Is KOHO Safe? Verify the Product, Funds and Dispute Terms

What the current sources establish

1 · Product type

KOHO’s current legal page describes the KOHO Mastercard as a reloadable prepaid card issued by KOHO Financial Inc. It is not presented there as a bank deposit account.

Read KOHO’s current legal agreement

2 · Funds and CDIC

KOHO’s current cardholder agreement says funds loaded onto the card are not a deposit and are not CDIC insured. CDIC separately explains that fintech protection depends on how and where eligible deposits are held. Do not replace those documents with a blanket guarantee.

Read CDIC’s fintech explanation

3 · Lost card or suspected fraud

KOHO tells users to lock the card immediately and report suspicious activity in the app. The agreement contains conditions, notification duties and dispute deadlines; read them before relying on a protection label.

Read KOHO’s current fraud steps

4 · Limits and recovery

Account and transaction limits vary. Confirm spending, ATM, transfer and bill-payment limits, then confirm that your device, email and recovery access are secure.

Read KOHO’s current limits

Build a decision record

Nothing is sent when you check these boxes. They are a local reminder of what you verified.

I understand this is a prepaid spending product and have not assumed it replaces every chequing, savings, lending or branch function. I read the current KOHO cardholder agreement’s statement about funds loaded onto the card and compared it with CDIC’s fintech guidance. I reviewed the current lock, notice, unauthorized-transaction and dispute procedures—including their conditions and deadlines. I confirmed current limits and have secure control of the device, email, password and recovery path I would use.

0 of 4 trust boundaries reviewed.

Review complete

Does the narrow spending job fit?

Completion means you reviewed the boundaries; it does not certify the company, guarantee funds, approve you, or prove the product fits. Continue only if you want a personal prepaid spending tool and do not need this product to replace branch, cheque, complex ownership or savings functions.

My intended use is personal prepaid spending, and I will verify the live price, features, limits and agreement again before signing up.

Confirm the narrow use before continuing.

Continue through Bremo Compare broader banking needs

Commercial disclosure: Bremo may receive compensation after a qualifying referral through its existing partner route. Checklist completion or a handoff does not prove safety, eligibility, account opening, funding, paid conversion, revenue or profit.

What Bremo cannot verify from public pages

Your identity eligibility, account approval or the controls on your specific account.
How a future wind-down, service interruption, fraud investigation or dispute would resolve.
Whether funds in your specific arrangement qualify for any protection beyond the exact current agreements.
Whether the product is suitable for emergency savings, payroll, joint ownership or full-service banking.

If money or access is already at risk: lock the card and contact KOHO through its official app or support path. Do not wait for a comparison article.

“Safe” is not a yes-or-no product feature.