GST/HST on online sales, provincial sales tax obligations, cross-border selling, and digital services — all the tax rules Canadian e-commerce businesses need to know.
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Open KOHO Free — Code 45ET55JSYAIf you sell goods or services online to Canadian customers and your revenues exceed $30,000 in any rolling 12-month period, you must register for GST/HST and charge the appropriate rate based on the customer's province. Your e-commerce platform (Shopify, WooCommerce, etc.) should be configured to collect the correct provincial rate automatically.
For physical goods shipped within Canada, the GST/HST rate is based on the delivery address (destination principle). For digital services and downloads, the same destination-based rule applies.
Provinces that have not harmonized with the GST (BC, Saskatchewan, Manitoba, and Quebec for QST) have separate provincial sales tax obligations that apply to online sellers:
| Province | Tax | Rate | Online Seller Registration Threshold |
|---|---|---|---|
| British Columbia | PST | 7% | $100 CAD in BC sales over 12 months |
| Saskatchewan | PST | 6% | Any taxable sales to SK residents |
| Manitoba | RST | 12% | Any taxable sales to MB residents |
| Quebec | QST | 9.975% | $30,000 CAD in Quebec sales |
Since July 2021, non-resident digital platforms (Netflix, Spotify, Adobe, etc.) are required to register for and collect GST/HST on digital services sold to Canadian consumers. For Canadian e-commerce businesses selling digital products (software, e-books, courses, SaaS), standard GST/HST registration and collection rules apply as with any other business. Stripe, PayPal, and major Canadian payment processors support automatic tax calculation.
If you are a Canadian business selling to US customers, US state sales tax obligations depend on whether you have "nexus" (economic or physical presence) in a US state. Post the 2018 South Dakota v. Wayfair Supreme Court ruling, many states now impose economic nexus thresholds (typically $100,000 in sales or 200 transactions annually). If you regularly sell into major US states, consult a US tax advisor or use a platform like TaxJar or Avalara to manage compliance. You do not charge Canadian GST/HST on sales to non-Canadian customers.
When shipping physical goods internationally from Canada, your customer may be responsible for import duties in their country. For US shipments, goods under $800 USD typically qualify for de minimis exemption (no US duty). For Canadian businesses importing goods for resale, you pay Canadian customs duties and GST at the border — this GST is recoverable as an ITC on your GST/HST return.
If you sell through Amazon.ca, Etsy, or other marketplace facilitators, the platform collects and remits GST/HST on your behalf for sales made through their platform (as of July 2021 rules). However, you are still responsible for GST/HST on sales made through your own website. Keep this in mind when calculating your total taxable supplies and remittance obligations.
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