Employment Insurance (EI) Complete Guide 2025

Updated March 2025 • 12 min read

Employment Insurance (EI) is a federal program that provides temporary income replacement to Canadians who lose their jobs through no fault of their own. Understanding EI thoroughly helps you get what you're entitled to and avoid costly mistakes.

Types of EI Benefits

EI covers several types of income interruption:

EI Regular Benefits: Eligibility

To qualify for regular EI benefits you must:

Insurable Hours Required

The minimum hours required depends on the regional unemployment rate in your area:

The qualifying period is the shorter of the past 52 weeks or the time since your last EI claim began.

How Much EI Pays

Regular EI pays 55% of your average insurable weekly earnings. Average insurable earnings are calculated by dividing your total insurable earnings over a set number of weeks (the divisor) by the number of weeks in the calculation period.

EI is taxable income. Federal and provincial income tax is withheld from your benefit payments.

How Long Do Benefits Last?

Regular EI benefit duration (14–45 weeks) depends on:

Regions with higher unemployment rates allow longer benefit periods. The maximum is 45 weeks in regions with the highest unemployment rates.

Extended benefits pilot programs: The federal government occasionally runs pilot programs that extend EI duration or change the divisor calculation. Check the Service Canada website for current programs in your region.

The Waiting Period

There is a mandatory 1-week unpaid waiting period at the start of every EI claim. No benefits are paid for this week. You still file a report for this week but receive nothing. Some employer supplemental plans cover this week; check your employment contract.

Voluntary Quitting and Dismissal for Cause

If you quit voluntarily without just cause, you are generally disqualified from receiving regular EI benefits. "Just cause" for quitting includes: sexual harassment, significant change in work duties, unsafe working conditions, or an employer asking you to commit an illegal act.

If dismissed for misconduct, you may also be disqualified. Being laid off is not misconduct — only willful wrongdoing that led to dismissal qualifies as disqualifying misconduct.

How to Apply

  1. Apply online at canada.ca/ei as soon as you stop working
  2. Have your SIN ready, banking information for direct deposit, employment history for the past 52 weeks
  3. Your employer must issue a Record of Employment (ROE) within 5 calendar days of your last day; large employers submit electronically to Service Canada
  4. Submit your application before your ROE if necessary — do not wait
  5. After approval, file bi-weekly reports (claimant reports) to maintain your claim

Bi-Weekly Reports

While on EI, you must file a claimant report every two weeks. The report asks whether you worked, earned any money, were available for work, and conducted job search activities. Missing a report can suspend your benefits. File online or by automated phone system.

Working While on EI

You can work while receiving regular EI benefits through the "Working While on Claim" provision. You keep 50 cents of your EI benefit for every dollar you earn, up to 90% of your original weekly insurable earnings. Earnings above 90% are deducted dollar-for-dollar from your benefits. This allows you to take temporary or part-time work without losing all your EI.

EI and Self-Employment

Normally, self-employment income does not qualify for EI. However, self-employed Canadians can voluntarily register for the EI self-employment benefits program to access maternity, parental, sickness, compassionate care, and family caregiver benefits. You must register at least 12 months before claiming and pay EI premiums on your self-employment income.

EI Premiums

EI premiums are deducted from every paycheque for insurable employment. The 2025 employee premium rate is 1.64% of insurable earnings (up to $63,200/year), for a maximum annual premium of $1,049. Employers pay 1.4 times the employee rate.

Common EI Mistakes to Avoid

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