Refugees and asylum seekers in Canada face unique challenges when setting up their finances. Limited identity documents, unfamiliarity with the Canadian banking system, and immediate financial needs can make the first weeks especially difficult. This guide explains your rights and options as a refugee in Canada's financial system.
Under Canadian federal regulations, banks are required to open a basic account for anyone who presents themselves with proper identification. You cannot be refused solely because:
This is known as the Basic Banking Services regulation, which OSFI (Office of the Superintendent of Financial Institutions) enforces against federally regulated banks.
The Canadian government recognizes that refugees may not have standard identification. Banks are required to accept alternative documentation combinations. Accepted primary identification:
Secondary supporting documents:
Once your refugee claim is accepted (or sometimes when your claim is pending), you may be eligible for a SIN. As a protected person:
Government-Assisted Refugees (GARs) receive immediate financial support through RAP:
Financial support comes from the sponsoring group for 12 months. Sponsors are responsible for:
Asylum claimants (whose claims are pending) may be eligible for social assistance (welfare) from their province while their claim is processed. Amounts vary by province:
BMO has specific training for staff to assist refugees and asylum seekers. BMO Performance Plan or NewStart Account are commonly used.
TD has been recognized for accessible banking for newcomers and refugees. TD Every Day Chequing is a low-fee option.
Community credit unions, especially in cities with large newcomer populations, often have staff trained in refugee banking and more flexible ID requirements.
KOHO is a digital account that can often be opened with just a valid email address and basic ID. It has no monthly fees and no minimum balance. Good for day-to-day transactions while establishing more traditional banking.
After getting established, focus on:
Settlement agencies across Canada offer free financial literacy programs, assistance opening bank accounts, and help understanding Canadian financial systems. Search for agencies in your city through the IRCC settlement services finder at canada.ca/en/immigration-refugees-citizenship/services/new-immigrants/new-life-canada/settling-in.html
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