Receiving a letter from the Canada Revenue Agency requesting information about your tax return can be stressful — but it is important to stay calm. Most CRA reviews are routine, and many are resolved simply by providing requested documents. Understanding the process helps you respond effectively and protect your rights.
CRA compares information on your return against T4, T5, T3, and other information slips it receives from employers, banks, and brokers. If there is a discrepancy, you will receive a letter requesting clarification or additional documents. This is the most common and least serious type of contact.
CRA selects specific claims on your return for verification — often large or unusual deductions. You will receive a letter listing what is being reviewed and requesting documentation. Everything is handled by mail or phone; you do not meet with a CRA auditor.
A CRA auditor visits your home or business to review records in person. Field audits are more comprehensive and typically apply to businesses, self-employed individuals, or taxpayers with complex affairs. They can take weeks or months to complete.
If CRA suspects unreported income (e.g., cash businesses), they may conduct a net worth assessment — comparing your assets and lifestyle to reported income. The burden of proof shifts: CRA estimates your income based on your net worth change, and you must disprove it.
| Item | Why CRA Reviews It |
|---|---|
| Vehicle expenses | High personal-use risk; logbook required |
| Home office deduction | Often claimed without T2200 or proper calculation |
| Business meals and entertainment | Subject to 50% limit; personal meals excluded |
| Cash income | May be unreported; CRA cross-references lifestyle |
| Rental losses | Must show reasonable expectation of profit |
| Capital gains | CRA receives disposition data from financial institutions |
If CRA reassesses your return and you disagree, you can file a Notice of Objection within 90 days of the mailing date on the Notice of Assessment (or Reassessment). Filing an objection suspends collection action on the disputed amount during the review.
Use Form T400A or file online through CRA My Account. Clearly state what you disagree with, the amount in dispute, and the facts and reasons supporting your position.
CRA generally has 3 years from the date of the original assessment to reassess your return (4 years for personal trusts, indefinitely for fraud). Keep all tax records for at least 6 years to ensure you can respond to any CRA request.
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