New builds come with statutory warranties. Here's what's covered, for how long, and what to do when something goes wrong.
In Canada, new home warranties are mandatory in most provinces. They protect buyers from construction defects and are administered by provincial warranty programs. The coverage periods and programs differ by province — but the concept is universal: if a new home has a defect caused by poor workmanship or materials, the builder must fix it.
Resale homes typically have no statutory warranty coverage, though buyers can purchase optional home protection plans from private insurers.
| Province | Warranty Program | Coverage Periods |
|---|---|---|
| Ontario | Tarion (Warrantor) | 1/2/7 years |
| BC | 2-5-10 Warranty (various insurers) | 2/5/10 years |
| Alberta | New Home Warranty Program (NHWP) | 1/2/5/10 years |
| Quebec | GCR (Garantie de construction résidentielle) | 1/3/5 years |
| Other provinces | Various (some voluntary) | Varies |
Tarion administers new home warranties for Ontario builders. Coverage includes:
To make a Tarion claim, you submit a warranty form within the prescribed period. Tarion mediates between you and your builder. If the builder refuses or fails to remedy defects, Tarion can step in directly — though this process can be slow and frustrating.
Before taking possession of a new Ontario home, you conduct a Pre-Delivery Inspection with the builder. Document every defect, scratch, and incomplete item meticulously on the PDI form. This becomes your primary warranty document. Many buyers rush through the PDI — take your time and bring a detailed checklist.
In BC, new homes must have a third-party warranty from a licensed insurer (such as Travelers, Pacific Home Warranty, or National Home Warranty). Coverage follows the 2-5-10 structure:
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Open KOHO Free — Code 45ET55JSYAFor resale purchases, no statutory warranty applies — but you can purchase private home protection plans. Companies like HomeProtect and various insurers offer optional plans covering major systems and appliances (HVAC, plumbing, electrical). Coverage typically costs $500–$1,500/year with deductibles per service call.
These plans are generally more useful than they appear in marketing materials — but read the exclusions carefully. Pre-existing conditions, improper maintenance, and cosmetic items are typically excluded.
Related: new build vs resale, home inspection checklist, property insurance.